Eversource Energy’s automation journey shows that companies can reinvigorate operations and employee experiences through intelligent automation. By addressing backlogs, adopting process mining and ...

Process mining and Generative AI are two powerful technologies that are revolutionizing the field of data science. Process mining involves extracting knowledge from event logs to gain insights into ...

Everyone knows what data mining is, but the term “process mining” may be new to some. According to Gartner, process mining is a methodology used to discover, monitor and improve processes that already ...

No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more Seeking efficiencies and streamlining ...

One challenge for the business process movement has always been the tradeoff between deep analysis and improvement-oriented actions. Process analysis—understanding and measuring a process and the ...

Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...

Those who follow trend lines in enterprise technology have seen these two things bandied about at increasing rates for the last few years. Technologist and executives who have worked companies that ...

Microsoft has acquired process-mining vendor Minit for an undisclosed amount. Microsoft announced the deal on March 31. Microsoft had been dabbling around the edges of process mining with Power ...

The UK’s National Health Service is struggling on all fronts, from staff shortages to doctors strikes to mammoth waiting lists. According to official data, the waiting list for hospital treatment rose ...