If you’re using an older Sonos device like the CR200 remote, a Zone Player, or the first-generation Play:5, you have some tough decisions to make. Sonos just announced that starting in May, a variety ...

Sonos, the current popular brand of smart speaker that people don’t [yet] talk to, really wants its customers to agree to the company’s new privacy policy; so much so, that failing to acknowledge the ...

Sonos has announced that come May 2020, a number of its older products will no longer receive software updates. That’s fair enough, especially considering some of the devices were introduced as far ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Sonos customers who turned on their speakers last week might have ...

Sonos CEO Patrick Spence today issued a written apology to Sonos customers for “significant problems with our new app.” The apology — which was uploaded as images on various social media accounts, in ...

For much of the last decade, Sonos has defined wireless multi-room audio. The company's easy and intuitive software helped it grow its business from a few small speakers and hi-fi add-ons to a ...