Buc-ee’s has received an “F” rating from the Better Business Bureau for failing to respond to nearly 90 customer complaints.

Surveillance video shows a customer pepper-spraying an 18-year-old drive-thru window employee then fleeing the scene.

Tattle, the industry-leading all-in-one, AI-driven guest feedback and CX management platform that helps restaurant brands maximize guest satisfaction and revenue, today announced that Scooter’s Coffee ...

Chowbus has won over thousands of Asian operators by offering tech that speaks their language, literally. It just raised $81 ...

Miss Grand International 2025 Emma Mary Tiglao shared an unsettling restaurant experience on social media. Tiglao said a ...

Overwhelmingly, the comments echoed the TikToker’s frustration with the mandatory service fee. “If you can’t afford to pay employees a fair, livable wage, you don’t have a viable business model,” ...

The former CEO of Legal Sea Foods is aiming to build a loyal customer base, especially among frequent travelers, who tend to spend more — or put more on their expense accounts — for a good meal. Call ...

Whether it's an Uber ride, a restaurant meal, or a customer service call, online ratings have become a routine part of how people judge everyday experiences - even as many acknowledge the system can ...

“Genuine question on a restaurant situation,” the 36-year-old former Houston Texans defensive end began. He went on to say ...

A POPULAR Lake District restaurant and bar was named one of The Traveller's Choice 'Best of the Best', by travel website TripAdvisor in 2025.

Miss Grand International 2025 Emma Tiglao narrated her dining experience at a restaurant where she was apparently ...

One deal that is kicking off Wednesday, March 11, that may be of interest is Kroger’s Customer Appreciation Week.First launched in 2024, this is the fourth time the nationwide grocer with 120 stores ...