HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

While AI’s contributions to this success are undeniable, it’s not a standalone solution. The future of retail customer ...

A satirical video falsely claiming Donald Trump has banned Indian customer service representatives is circulating on social ...

To connect with Expedia Customer Service, speed dial +1-888-448-9871 for immediate assistance. This dedicated Expedia phone ...

What''s the new trend across the globe? It''s artificial intelligence. It has become the ultimate game-changer, affecting ...

When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

Members of the Jamestown Area Chamber of Commerce Ambassador Committee presented the January Customer Service Award to Sammy ...

By 2027, 40 percent of all customer service issues will be fully resolved by unofficial third-party tools powered by generative artificial intelligence, according to Gartner.