CVS is focusing on the health side of its business by launching a handful of pharmacy-only, smaller format stores, multiple ...

Return fraud has become a major concern for retailers, costing the industry in the U.S. an estimated $103 billion in 2024, or ...

Instead of overloading customers with mass promotional messaging, retailers must personalize their campaigns to cater to the specific needs of different customer segments.

Incrementality measurement is designed to understand the full contribution of a specific marketing effort, be that a specific ...

With so much focus on data and e-commerce, it’s easy to overlook opportunities that new technologies can bring to those ...

Ross Stores announced Monday it opened 16 Ross Dress for Less and three DD's Discounts stores in 14 states in March, reports ...

Tracking technologies such as RFID, barcodes, and Bluetooth tags are transforming the world of supply chain management.

At the end of the day, retail mergers, or any merger for that matter, are much more than a simple combining of assets or ...

By adopting smarter, tech-driven solutions, retailers can effectively combat returns fraud while delivering a seamless ...

Phones aren't to blame for retailers' CX woes. Rather, it's a lack of telephony between the phone system and CRM, which, when ...

Walgreens Boots Alliance says it has agreed to be acquired by private equity firm Sycamore Partners as the struggling ...

Technology has been helping to shape the retail sector for years. However, in 2025 we’ll see that impact soar as developments ...